Disable Lotus Notes Fault Diagnostic Report prompt

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Disable Lotus Notes Fault Diagnostic Report prompt

Feedback Type: Suggestion

Product Area: Notes Client

Technical Area: Crash

Platform: Windows

Release: 8.5.1

Reproducible: Always

The users can be prompted with a big blue and grey popup box that "Lotus Notes has been restarted after an error." Followed by 3 buttons and a checkbox. The reaction of most users to this is to first panic and then call the helpdesk, heaven forbid they actually READ the prompts. Anyway, there is a NOTES.INI setting to disable this prompt and just automatically send the diagnostic report to the Fault Reports database on the server:

CRASH_DONT_PROMPT=1

Apparently there is also one for the older popups of this type that used to promise to send an NSD to IBM:

CRASH_DONT_PROMPT_IBM=1

I have not verified exactly what the second option does. It sure would be nice if this stuff was officially documented by IBM.

Feedback number WEBB83ZHNH created by ~August Elwegenoni on 03/29/2010

Status: Open
Comments: